Frequently Asked Questions
Everything you need to know about our fresh threads and delivery.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days for domestic orders. International shipping can take between 10-21 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply contact our support team to initiate a return or exchange.
How do I know which size to pick?
Each product page features a detailed size guide with measurements. We recommend measuring a shirt you already own that fits well and comparing it to our chart for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How should I wash my Cool Shirtz to keep them looking new?
To preserve the print and fabric quality, we recommend machine washing cold, inside out, and hanging them to dry. Avoid ironing directly on the printed designs.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping costs and delivery times are calculated at checkout based on your specific destination.